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- The Funded Trader, a prominent prop trading firm, has announced measures to address recent operational challenges and resume its services.
- The company has detailed these plans in a series of tweets, highlighting changes aimed at stabilizing and improving operations.
- Pending withdrawals will now be processed through Rise Works, with new cryptocurrency options being added to the firm’s dashboard.
The Funded Trader is set to relaunch with new measures to address operational challenges, including processing pending withdrawals and improving customer support.
Operational Challenges and Measures
The Funded Trader has faced significant operational challenges, prompting the firm to halt payouts and conduct an internal audit. The company has now announced that pending withdrawals will be processed through Rise Works, with new cryptocurrency options such as TRC20, ERC20, and Polygon being added to their dashboard. Affiliate withdrawals are currently on hold, but trader payouts remain active as the company works towards rebuilding its operations.
Progress and Customer Support Enhancements
The Funded Trader has reported progress in processing payouts, with 44% of affiliate payouts, 28% of trader payouts, and 52% of paused accounts processed since halting operations. To improve customer support, the firm has launched a new support ticket system to provide users with relevant responses. Additionally, the company has transitioned to new ownership based in the Cayman Islands, with future profits intended to support operations or charitable causes.
Conclusion
The Funded Trader is taking significant steps to address its operational challenges and resume services. With the introduction of new cryptocurrency options for withdrawals, improved customer support, and a transition to new ownership, the firm aims to stabilize and enhance its operations. Traders and affiliates can expect gradual progress as the company works towards fulfilling its commitments and relaunching its services.
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