ChatGPT Faces Global Outage: OpenAI Investigates Internal Server Errors and Slowed Responses

• OpenAI’s ChatGPT is experiencing a global service disruption, with users encountering internal server errors, slow responses, and outdated information.
• OpenAI has acknowledged the issue and reported that they are currently investigating the cause, but no further updates have been provided.
• Historically, ChatGPT outages have taken several hours to resolve, raising concerns among users about the duration of the current disruption.

OpenAI’s ChatGPT is facing a worldwide outage, causing frustration among users experiencing server errors and delayed responses.

OpenAI Acknowledges ChatGPT Outage

OpenAI has confirmed an ongoing service outage impacting ChatGPT. According to their live status page, the technical issues began early Tuesday, June 3. Users, particularly those using Chrome, reported being unable to launch the chatbot. Mobile users, especially on Android, are also among those affected, receiving various errors including an “Internal Server Error.”

Impact on Premium Subscribers and User Responses

Premium subscribers have not been spared from the outage, experiencing slow or unresponsive queries. Downdetector, a platform that tracks service outages, noted a spike in complaints, with 2,632 reports highlighting issues primarily with ChatGPT. A notable 81% of these complaints were tied to the AI chatbot, while 14% concerned the OpenAI website, and 5% involved the mobile application.

Users Express Frustration on Social Media

The global nature of the outage has led to widespread frustration among users. Many took to social media platforms, like X, using the hashtag #ChatGPTDown to air their grievances. Reports of being unable to log in or encountering a “Bad Gateway Error” were common. Conversely, some users reported better performance in incognito mode, suggesting that the outage might predominantly affect logged-in users.

OpenAI’s Track Record and User Demands

OpenAI’s status page currently indicates that they are working on the issue, but there is no clear timeline for a resolution. In the past, a major outage on May 23 lasted over 8 hours. Despite these incidents, OpenAI boasts a high uptime rate of 99.67% over the past 90 days. Users are demanding a timeline for repairs, emphasizing the need for prompt updates on the situation.

Conclusion

The recent ChatGPT outage underscores the challenges that can arise with reliance on AI-driven platforms. While OpenAI is actively working to resolve the issue, users are left awaiting solutions. The incident highlights the importance of robust infrastructure and timely communication in maintaining user trust and satisfaction. As OpenAI works towards a resolution, users remain hopeful for a swift return to normal operation.