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People Are More Willing to Lie to AI Than Humans, Study Finds

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Decrypt Editorial
(04:40 PM UTC)
1 min read
DK
Verified byDavid Kim
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In brief

  • Researchers found people behave more unethically toward AI agents than human workers in customer-service scenarios.
  • The study says consumers feel less fear of social judgment when interacting with AI.
  • Eye contact cues and making AI appear more competent reduced dishonest behavior in experiments.

People are more willing to lie to a chatbot than a customer-service worker, according to new…

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