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Terraform Labs is set to open its Crypto Loss Claims Portal on March 31, 2025, enabling creditors to claim losses following the Terra USD collapse.
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The portal requires proof of ownership, with strict registration and claim submission deadlines for creditors set for March 31 and April 30, 2025, respectively.
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Claims based on manual evidence may face delays or disqualification, highlighting the importance of meeting the documentation requirements.
Terra’s Crypto Loss Claims Portal opens on March 31, 2025, allowing creditors to reclaim losses from the Terra USD collapse with strict deadlines ahead.
When Will Terra’s Crypto Claims Portal Open? Key Details To Note
Terraform Labs has confirmed that the Crypto Loss Claims Portal will officially launch on Monday, March 31, 2025. Creditors wishing to file a claim must first register on the online portal. The final deadline for claim submissions is set for April 30, 2025, at 11:59 PM Eastern Time.
In order to file a claim, creditors are required to present proof of ownership. This varies depending on how and where the individual held their assets. Those who held their tokens within the Terra ecosystem or other compatible networks will need to sign a transaction using their wallet through the portal itself. Importantly, the registration process and claims submission will not incur any fees.
Terra has advised creditors who had assets stored on external platforms or exchanges to utilize a read-only API key, which is considered the most reliable form of verification. Additionally, they can provide alternative forms of proof, such as transaction logs, account statements, or screenshots. However, claims based entirely on manual evidence may experience delays in processing and could potentially be disallowed.
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After ownership verification, creditors are required to fill out the Crypto Loss Claim Form on the portal. This includes a comprehensive disclosure of all relevant purchase details, holdings, and transactions—including sales, swaps, or staking activities.
It is critical to note that late claims filed after April 30 will not be acknowledged, and negligence in meeting the deadline will result in the loss of any recovery potential.
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“For assistance with the claims process, please contact Kroll Restructuring Administration at [email protected],” stated Terra.
In subsequent announcements, Terra indicated that further details regarding the claims process will be made available upon the portal’s launch. This will include the Crypto Loss Claim Procedures and a list detailing which cryptocurrencies are eligible for claims.
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Precedents for Investor Protection and Corporate Accountability
The establishment of the Crypto Loss Claims Portal is a significant step, following a series of critical legal and financial actions surrounding Terraform Labs. Nearly six months prior, the company reached a settlement with the US Securities and Exchange Commission (SEC) for $4.47 billion, addressing allegations of securities fraud.
This settlement directly pertained to claims that Terraform Labs misled investors regarding the stability of its digital assets, particularly the TerraUSD. A portion of the settlement amount is allocated to compensating affected investors and enhancing regulatory oversight in the cryptocurrency market.
Prior to the SEC settlement, Terraform Labs also filed for bankruptcy, initiating a structured wind-down process of its operations. Currently being implemented, this claims process is essential for creditors seeking restitution for their financial losses.
As these circumstances develop, Terraform Labs co-founder Do Kwon was extradited to the United States in December 2024, where he is facing numerous charges of fraud associated with the collapse of TerraUSD and Luna. Kwon was arrested in Montenegro in March 2023 while attempting to travel with falsified documents.
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The ongoing situation surrounding Terraform Labs is increasingly influential in shaping the regulatory landscape for digital assets. The outcomes of these claims are anticipated to set vital precedents for investor protection, corporate accountability, and the evolving framework of cryptocurrency regulations.

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Despite the launch of the claims portal, Terra Luna’s price has experienced a decline of nearly 8% in the last 24 hours, currently trading at $0.1987. Similarly, the price of Terra Luna Classic has fallen by close to 6%, with its current price reported at $0.00006253 according to CoinGecko.
Conclusion
The upcoming launch of Terra’s Crypto Loss Claims Portal signifies a pivotal moment for creditors affected by the collapse of Terra USD. With clearly outlined processes and deadlines, it offers a structured opportunity for recovery. However, the importance of adhering to procedural requirements cannot be overstressed, as failure to comply may result in forfeited claims. As the situation evolves, all eyes will be on the broader impacts this case may have on investor rights and cryptocurrency regulations.
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